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Communication & insight

Parent diary

Nothing sent to a parent goes unread by accident.

Standard plan and above

Why it matters

01

A read receipt is not the same as an acknowledgement

Announcements confirm a notice was seen. The diary asks for more: a guardian actively confirms a specific entry — a circular, a fee note, a behaviour report — against a specific child, and that confirmation is timestamped and kept.

02

Nothing gets lost between the bag and the kitchen table

A paper diary entry depends on a learner remembering to show it and a guardian remembering to check it. Msomi's diary is delivered straight to the guardian's phone, so it does not depend on either.

03

Silence is followed up, not assumed

An entry that is not acknowledged within the window the school sets is repeated — first as a push notification, then by SMS — until it is. The school always has an answer to "did that parent see this."

A paper diary works exactly as well as the two people carrying it: the learner has to remember to show it, and the guardian has to remember to check it. Everything a school wants to be sure was received — a circular, a fee reminder, a note about behaviour — is at the mercy of a schoolbag.

Msomi’s diary keeps the same idea — a running, per-learner record — and removes the two points where it usually fails. An entry logged by a teacher, form tutor or the office reaches the guardian directly, and it asks for something more than a read.

An acknowledgement, not just a read

Announcements are a broadcast: a notice goes out and the school can see who opened it. The diary is narrower and stricter. Each entry belongs to one learner, and it is not resolved until the specific guardian responsible for that learner acknowledges it — a tap in the app, or a confirmed reply by SMS. That acknowledgement is timestamped and kept against the entry, so “was this parent told” has a recorded answer rather than an assumption.

Silence gets chased

An entry that sits unacknowledged past the window the school sets does not just wait. Msomi repeats the push notification, then follows up by SMS, until the guardian responds. A form tutor or the office can see at a glance, by class, exactly who still hasn’t acknowledged — and stop wondering whether a message reached the family that needed it.

Next step

See Diary working on your school data

A demo runs about forty minutes and uses your own class lists, frameworks and grading — so you are looking at your school rather than a sample database.

Or try it first — the Trial tier gives you a full term, free, with every module unlocked. See plans.

Either way we confirm your school by phone before activating it, so you are live usually within one working day.